Refund Policy

Refund & Cancellation Policy:

  • Please read all the terms & conditions before proceeding for any payment.

  • Payment once processed for any particular Training programme, will be refunded 50% after 10 days, as the Product or Services have been utilized.

  • You may cancel the payment before the final submission if anything is unclear to you.

  • However, if anything is done by mistake, you may request for cancellation, refund, or change the course within 7 days of payment, which will be settled within 1 week of request. Provide your Name, Mobile No., Registration ID (if any), and Transaction ID.

  • After the 14-day period, you will no longer be eligible for a refund. We encourage customers to try the product or service in the first two weeks to ensure it fits your needs.

  • If you have any additional questions or would like to request a refund, feel free to contact us.

  • In case of any discrepancies, contact admin@citc.live